Application Content, Processing and Rejections at HUD Properties

This one-hour training provides a comprehensive, HUD-compliant walkthrough of the application and rejection process in HUD Multifamily housing. Participants learn the required contents of pre-applications and full applications, how applications interact with waiting lists, and how to ensure consistency with the Tenant Selection Plan and other governing documents. The session addresses common compliance errors and Management and Occupancy Review findings related to applications, screenings, and rejections. It also explains proper screening versus eligibility determinations, reasonable accommodation obligations, and appeal requirements. The training incorporates current guidance and highlights upcoming changes related to HOTMA while clearly explaining what should and should not be implemented yet.

Areas Covered:-

• Distinguish between pre-applications and full applications, and apply the correct waiting list date and time procedure
• Identify all required application contents and supporting documents needed to determine eligibility under HUD Multifamily programs
• Align application questions with the Tenant Selection Plan, screening criteria, and waiting list documentation to ensure consistency
• Differentiate eligibility determinations from suitability screenings and apply each correctly and in the proper sequence
• Properly issue rejections and appeals using HUD-required notices, timelines, VAWA forms, and reasonable accommodation language
• Recognize common MOR findings related to applications, screenings, and rejections, and implement practical strategies to avoid them.

Why Should You Attend:-

If you touch applications, waiting lists, screenings, or rejection letters, this training is compliance armor. Attendees will leave with a clear understanding of what HUD actually requires, what auditors regularly cite as findings, and how to fix weak spots before they turn into MOR deficiencies. The session demystifies gray areas where owners have discretion and highlights where discretion ends. It also helps staff avoid fair housing pitfalls and documentation errors that create liability. In short, this is how you stop preventable findings from walking in the front door with the application.

Who Should Attend:-

HUD Multifamily Funded Properties: Any staff involved with developing applications, application packets, and staff involved with application intake and rejection procedures.

• Property Managers
• Assistant Property Managers
• Occupancy Specialists
• Compliance Specialists
• Leasing Agents and Intake Staff
• Affordable Housing Directors
• Asset Managers
• Regional Managers
• Housing Coordinators
• HUD Multifamily Compliance Staff