The ADA and Managing Reasonable Accommodations

Cynthia Keaton

Tuesday,
September 09,2025
Time:
1:00 PM EST
Duration:
60 Minutes
Event Type :
Recorded Webinar
Overview :

The Americans with Disabilities Act (ADA), signed into law in 1990, stands as the most transformative civil rights legislation supporting individuals with disabilities in the United States. This comprehensive law protects individuals with a wide array of physical and mental impairments, focusing heavily on preventing workplace discrimination and setting standards for accessibility in public spaces, including hotels, restaurants, and other public accommodations.

This in-depth webinar will examine the requirements of the ADA and the 2008 ADA Amendments Act (ADAAA), which reinforced and expanded the scope of the original law. Participants will gain practical insights into the employer’s duty to provide reasonable accommodations throughout the employment lifecycle—from hiring and onboarding to job performance and workplace integration.

The session will also explore the legal boundaries of "undue hardship," and what constitutes acceptable modifications in tasks or workspace environments. Attendees will learn about the necessity and structure of the interactive dialogue process required between employers and employees with disabilities to ensure a fair and effective accommodation strategy.

Why Should You Attend?

  • Gain a clear understanding of the ADA and ADAAA’s requirements and employer responsibilities.
  • Learn the five essential steps of the interactive process to better navigate accommodation discussions.
  • Understand the overlap and interactions between the ADA, the Family and Medical Leave Act (FMLA), and the Health Insurance Portability and Accountability Act (HIPAA).
  • Explore real-world examples of reasonable accommodations and how to determine if a request constitutes an undue hardship.
  • Learn how to properly engage in the legally required interactive dialogue process with employees seeking accommodations.

By attending this webinar, you'll be better equipped to protect your organization from legal risks while fostering a more inclusive and compliant workplace environment.

Who will Benefit?

  • HR Professionals
  • HR Managers
  • HR Leaders
  • Business Owners
  • Executives
  • Compliance Officers
  • Disability Program Managers
  • Employee Relations Specialists
  • Supervisors
  • Line Managers
  • Operations Managers
  • Legal Counsel / Employment Attorneys.

Recorded Version

Combo Version

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Instructor:

Cynthia Keaton has over 20 years of human resources leadership experience in multiple industries from start-ups and acquisitions to Fortune 500 companies. Her expertise includes strategy, HR metrics, high-volume recruiting, employee relations, benchmarking and design of employee benefits and compensation programs, developing strong HR teams, resolving compliance issues, developing and delivering supervisor training, and managing leadership development initiatives.

Cynthia holds a master’s degree in Human Resources from the University of South Carolina.  She has obtained multiple certifications, including Senior Professional in Human Resources (SPHR), Society for Human Resource Management – Senior Certified Professional (SHRM-SCP), Certified Benefits Professional (CBP), and Group Benefits Associate (GBA)